General Terms

Eligibility to Use Our Services

To utilize Arvenda’s services, you must be at least 18 years old, possess the legal capacity to enter contracts, and comply with all relevant Japanese laws applicable to property sourcing transactions.

Users under the age of 18 are prohibited from creating an account or using our services without verified adult supervision.

You agree to use Arvenda's platform only for lawful purposes and not to engage in fraudulent or unauthorized activities.

Access to Arvenda’s services may be restricted based on geographic location and compliance with applicable international and Japanese regulations.

Account Registration and Responsibilities

To access certain features of Arvenda, you may be required to register an account and provide accurate information.

You commit to maintaining truthful, current, and accurate account information at all times.

You are responsible for maintaining the confidentiality of your login credentials and are liable for all activities conducted under your account.

Your account is personal and non-transferable without prior written consent from Arvenda.

If you suspect unauthorized use of your account, notify Arvenda immediately to minimize potential harm.

Arvenda reserves the right to suspend or terminate accounts that violate these Terms or engage in suspicious activities.

Description of Services

Arvenda provides expert advisory for sourcing and acquiring premium residential properties in Japan, delivering personalized recommendations based on market analysis and client preferences.

Services offered may evolve over time; clients will be informed of significant changes impacting ongoing engagements.

While we strive to maintain uninterrupted service availability, occasional downtime due to maintenance or technical issues may occur.

User Conduct Rules

To maintain a secure and respectful environment, all users must adhere to the following rules:

• Provide truthful and accurate information when engaging with Arvenda's services.
• Refrain from using the platform for fraudulent or illegal purposes.
• Respect the intellectual property rights of Arvenda and third parties.
• Avoid any conduct that may disrupt or impair the functionality of our services.
• Do not attempt to gain unauthorized access to Arvenda’s systems or user accounts.
• Comply with all applicable laws and regulations when using the platform.
• Report any security vulnerabilities or misuse to Arvenda promptly.

User Content and Submissions

Users may submit content such as inquiries or feedback through our platform, which is subject to the following conditions:

Users retain ownership of their submitted content but grant Arvenda a worldwide license to use, display, and distribute it for service provision purposes.

The granted license is royalty-free, non-exclusive, and sublicensable to enable Arvenda to operate and improve its services.

Users are responsible for ensuring their content does not violate laws, infringe rights, or include harmful material.

Arvenda reserves the right to remove or restrict content that breaches these Terms or is inappropriate, without prior notice.

Intellectual Property Rights

All intellectual property rights in Arvenda’s content, branding, and technology remain the exclusive property of Arvenda unless otherwise stated.

• Users must not copy, reproduce, or distribute Arvenda’s materials without explicit permission.
• No reverse engineering or unauthorized modification of Arvenda’s software or content is permitted.
• Activity, logos, and service marks are protected and require authorization for use.

Paid Service Provisions

Arvenda may offer paid advisory services for enhanced and personalized property sourcing support.

Prices for paid services are clearly listed and subject to change with prior notice to clients.

Payments must be completed using approved methods before service commencement.

Subscription options, if available, include specified billing cycles and cancellation terms.

Refunds for paid services are considered on a case-by-case basis according to service completion and contract terms.

Clients may cancel paid services within agreed timeframes and are encouraged to communicate promptly.

Applicable taxes based on Japanese law are included in pricing or added as required.

Price adjustments will only occur with advance notification, ensuring transparent client communication.

Failure to pay for services may result in suspension or termination of access until obligations are fulfilled.

Disclaimer of Warranties

Arvenda provides services 'as is' without warranties regarding uninterrupted operation or specific outcomes related to property commitments.

Limitation of Liabilities

Arvenda is not liable for indirect, incidental, or consequential damages arising from use of our services.

Third-Party Products and Services

Links or referrals to third parties are for convenience; Arvenda is not responsible for those services or products.

Termination of Access

We may terminate or suspend your access at any time for violations of Terms or conduct detrimental to Arvenda or its clients.

After termination, your access to the platform and content will cease, and you must discontinue any use of Arvenda intellectual property.

Privacy and Data Protection

Protecting your privacy is a core value at Arvenda; please see our Privacy Policy for details on data handling and your rights.

Electronic Communications

By using our platform, you agree to receive electronic communications from Arvenda, which constitute valid contractual communications.

Changes to These Terms

We may revise these Terms occasionally; continued use of our services after updates constitutes acceptance of those changes.

Governing Law

These Terms are governed by and construed under the laws of Japan, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising shall be resolved through amicable negotiations or, if needed, by the exclusive jurisdiction of courts in Nara, Japan.